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Tecno Warranty Check Online Complete Guide

Tecno Warranty Check Online Complete Guide

Ensuring that your Tecno device is covered under warranty can save you from unexpected repair costs and give you peace of mind. Here's a comprehensive guide on how to check the warranty status of your Tecno mobile phone in Pakistan, along with understanding the company's warranty policy.

How to Find Your IMEI Number

Before you can check your warranty, you need to know your device's IMEI number. Here are three simple ways to find it:

  1. Using Phone Settings:

    • Open Settings on your mobile.
    • Navigate to System.
    • Select About Phone.
    • Go to Status.
    • Look for the IMEI section. Your IMEI number should be listed there.
  2. Dialing a Code:

    • Simply dial *#06# on your phone.
    • The IMEI number will automatically appear on your screen.
  3. Checking the Packaging Box:

    • If you still have the original packaging box of your phone, you can find the IMEI number printed on it.

How to Check Tecno Warranty Status in Pakistan

Once you have your IMEI number, follow these steps to check your Tecno device’s warranty status:

  1. Visit the Tecno Warranty Check Page:

    • Go to www.tecno-mobile.com/warranty.
  2. Enter Your IMEI Number:

    • On the Tecno support page, you'll find a space where you can input your IMEI number.
    • Carefully enter the IMEI number of your phone.
  3. Search for Warranty Information:

    • Click the search button.
    • In a few moments, the system will display the details of your mobile phone, including the purchase or activation date.
  4. Calculate Warranty Period:

    • Check the activation or purchase date displayed.
    • Add 12+1 months to this date to determine if your warranty period is still active.

Tecno Warranty Policy

Understanding the warranty policy is crucial to ensure that you can avail the service when needed. Here are the key points of Tecno’s warranty policy in Pakistan:

  1. Warranty Period:

    • Phones and Tablets: 12+1 months from the date of activation or purchase.
    • Accessories: 6 months from the date of activation or purchase.
  2. Terms & Conditions:

    • Serial Number Integrity: The device must have its serial number intact. If the serial number is removed or defaced, the device will not be eligible for warranty service.
    • Proper Use: The warranty does not cover issues caused by improper use or overuse of the device.
    • Country of Purchase: Only devices purchased within Pakistan are eligible for this warranty.
    • Authorized Service Providers: Warranty services must be performed by authorized Tecno service providers. Services done by unauthorized providers will void the warranty.

FAQs


What should I do if my Tecno device’s serial number is removed or defaced?

If the serial number of your Tecno device is removed or defaced, the device will not be eligible for warranty service.


Are issues caused by improper use covered under the Tecno warranty?

No, issues caused by improper or overuse of the device are not covered under the Tecno warranty.


Is the Tecno warranty valid for devices purchased outside Pakistan?

No, only devices purchased within Pakistan are eligible for Tecno warranty services in Pakistan.


Can I get warranty service if I have my Tecno device serviced by an unauthorized service provider?

No, if your device is serviced by an unauthorized service provider, the warranty will be void, and you will not be eligible for warranty services.

Conclusion

Checking the warranty status of your Tecno device in Pakistan is a straightforward process that can be completed in a few minutes. By knowing your IMEI number and understanding the warranty policies, you can ensure that you are prepared in case your device requires repair or service. Always keep your purchase information and IMEI number handy, and follow the steps outlined above to check your warranty status quickly and easily.


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